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Real People, Real Support

We work hard to provide value to SmartPublisher™ customers through ongoing upgrades, new features and the industry’s best support. Our proven record of friendly and effective support is why most SmartPublisher™ customers maintain annual support even though it’s optional after the first year.

Annual Support Benefits:

  • Maintenance and major software upgrades for SmartPublisher™, FileMaker Server and Filemaker Pro.
  • Introductory training for new staff members and ongoing training for new features.
  • Phone, email, fax and remote login support for “how to” issues.
  • Diagnosing problems with ad entry and routine feature use.
  • Redesigns of classified print export formatting for text, columns, headers, etc.
  • Priority access to our support staff and trainers.
  • Annual agreements can be prepaid or paid monthly via eCheck with a 24-month commitment.

Contact us at 503-288-7500, 8 a.m. to 5 p.m. PST, or support@pre1.com.