Top Notch Support Staff
We work hard to provide value to SmartPublisher™ customers through ongoing upgrades, new features and the industry’s best support. Our proven record of friendly and effective support is why most SmartPublisher™ customers maintain annual support even though it’s optional after the first year.
Annual Support Benefits:
- Maintenance and major software upgrades for SmartPublisher™, FileMaker Server and Filemaker Pro.
- Introductory training for new staff members and ongoing training for new features.
- Phone, email, fax and remote login support for “how to” issues.
- Diagnosing problems with ad entry and routine feature use.
- Redesigns of classified print export formatting for text, columns, headers, etc.
- Priority access to our support staff and trainers.
- Knowledge database
Contact us at 503-288-7500, 9 a.m. to 4 p.m. PST, or support@pre1.com.